Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement.

You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo working the grind at Lemon Seed Marketing, but this podcast is an outlet for us to share their experiences, From the Yellow Chair.

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Podcast Lemon Seed Marketing Podcast Lemon Seed Marketing

Marketing SIPS: Contractor Insights

Ever wonder why some contractors stall while others soar? Join me, Crystal, as I unravel the mysteries behind successful branding and marketing strategies from my lively hub in Houston, Texas. After days immersed in conversations with local contractors, I've gathered tales of triumph and missteps—like the pitfalls of clinging to lackluster company names and the untapped power of professional branding services. Discover the importance of foundational processes like advertising and PR and learn how these elements can set the stage for long-term success, especially when operations, sales, and marketing work hand in hand.

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Community Roots & New Growth: Leo of BCI on Expanding Services and Strengthening Local Ties

Welcome to another engaging episode of "From the Yellow Chair," where we sit down with Leo Morales, the inspiring co-owner of BCI Plumbing, Heating, and Flowing from Denton, Texas. What if the secret to thriving in business and life lies in the people you surround yourself with? Leo's riveting journey across 34 relocations and diverse industries reveals just that. Through life-altering experiences, he has embraced the importance of personal growth and the transformative power of aligning team strengths, a philosophy that has proven crucial in his business ventures.

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Embracing Digital Transformation: Revolutionizing the HVAC Industry with Brian Feenie

Discover how the HVAC industry is undergoing a seismic shift towards digital innovation with our special guest, Brian Feenie, a veteran in the field with decades of insight. Brian delves into the urgent necessity for HVAC businesses to craft a bespoke tech stack, illuminating the pitfalls and victories of leaving behind paper-bound traditions for cutting-edge digital tools like CRM systems and AI. This episode peels back the layers of digital transformation, revealing the strategies contractors need to effectively adapt and thrive in this rapidly evolving landscape.

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Capturing the Wild: Building Brand Power in the Outdoor Industry with Jarrod Christmas

Discover how visual storytelling can redefine brand identity as we bring you an enlightening conversation with Jarrod from C4 Media Production. Hailing from Diboll, Texas, Jarrod's journey from a manufacturing plant worker to a leading figure in outdoor videography is nothing short of inspiring. Collaborating with former pro baseball player Brandon Belt, he has crafted a nationally televised fishing tournament show, using strategic video content to enhance brand awareness. His story is a testament to finding and thriving within a niche—in his case, the fishing and hunting industries around Lake Sam Rayburn.

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Picture Perfect: Building Brand Value Through Strategic Imagery with Tim Edmond

What if the secret to elevating your brand lies within the lens of a camera? Join us as Tim Edmond from 79 Photography unravels the transformative power of photography in branding, sharing his journey from a passionate hobbyist to a sought-after professional. Tim opens up about the unique ability of personalized, localized imagery to capture the true essence of a brand, setting it apart from the generic allure of stock photos. Together, we explore the crucial difference between branding and commercial photography, with Tim offering insights into how authentic visuals can humanize your brand and attract your target market.

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Building Winning Teams in Construction with Paul Sanneman

Unlock the secrets to transforming your hiring process with Paul Sanneman, a seasoned expert in construction industry coaching and recruitment. Together, we explore the revolutionary impact of AI and automation in tackling staffing shortages, and why viewing employees as valuable investments can lead to unparalleled success. Paul's incredible 95% success rate in hiring is a testament to the power of continuous recruitment and strategic staffing, shattering the myth that the trade talent pool is drying up.

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No-Nonsense Marketing for Service Trades with Amber Gaige

Discover the secrets behind effective marketing for the home service industry with our dynamic guest, Amber Gaige. With roots as a plumber's kid in North Texas and a marketing career that reached national acclaim, Amber shares her remarkable journey and the lessons she learned along the way. We promise you'll walk away with actionable insights as Amber introduces her "four C's" of effective marketing, which are crucial for contractors looking to stand out.

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What I Wish I Had Known: A Beginner's Guide to Managing a Service Company

How does one go from aspiring English professor to thriving plumbing business owner? Join us as we sit down with Jessica Young from Young Plumbing, who shares her extraordinary journey into a career she never expected. Marrying into a family business, Jessica found herself immersed in the world of plumbing, navigating challenges such as shifting from new construction to service work during the pandemic and mastering the art of juggling homeschooling five kids with business demands. Her experiences offer invaluable lessons on adaptability and resilience, crucial traits for anyone looking to make their mark in the trades.

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Your Culture is Your Brand

In this episode, Ryan delves into the vital connection between company culture and brand success. As the leader of an 8-figure creative consulting agency within the Wizard of Ads®, Ryan has a wealth of experience helping home service and professional service companies multiply their revenue through brand-focused sales and marketing strategies.

What You Can Expect:

  • People as the Wild Card: Discover how the right team can elevate your brand and customer experience.

  • Creating Friction: Learn to identify and reduce barriers that may be hindering your company’s growth.

  • Fostering a Better Culture: Understand how a positive work environment impacts customer interactions.

  • Crafting Great Brand Stories: Get insights on turning memorable experiences into authentic brand narratives.

Ryan's transformation from a high-pressure retail environment to an award-winning consultant has given him unique insights into the impact of culture on business. His practical tips and strategies are sure to inspire you to evaluate and enhance your own company culture.

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Live with the Creative Team

Unleash your creative potential and boost your brand's impact as we share inspiring takeaways from the Circles Design Conference in Grapevine, Texas. Join Emily, Leslie, Rachel, and Cody from the Lemon Seed creative team as we explore the power of personal and brand identity in design. Rachel shares wisdom from Sean Fox's session, emphasizing the courage it takes to embrace your unique style and step away from perfectionism. Meanwhile, Cody's enthusiasm is contagious as he recounts his encounter with design icon Alan Peters, whose innovative branding strategies have left a lasting impression. The episode encourages designers to embrace their individuality and businesses to harness authenticity to strengthen trust with their audience.

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Marketing SIPS to Get You Prepared for the Shoulder Season

Ready to elevate your branding and marketing strategies? Discover how to successfully navigate the balance between these two crucial elements of your business. Learn why branding, although harder to measure, is vital for embedding your business into the community's consciousness. Through creative analogies and practical insights, we'll show you how even in slower seasons, your brand can remain top-of-mind, capturing direct searches and customer attention when it matters most.

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Crafting a Modern Identity with Ashley Stroud

In the virtual Lemonade Stand, Emily is joined by Ashley Stroud from Plumbing Outfitters! They discuss their recent rebrand process, the decision-making that led to their refreshed identity, and keeping grounded with their vision during the journey.

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